Sarkari Kaam, Ab Aasaan
The Government of Haryana runs its public grievance system through CM Window – the CM Grievances Redressal and Monitoring System – at cmharyanacell.nic.in. Launched on 25 December 2014 as a flagship programme of the Haryana government, CM Window is implemented at all 22 districts across more than 110 CM Window counters located at Deputy Commissioner … Read more
The Chief Minister’s Office, Government of Assam, provides citizens with a direct online channel to raise grievances and queries at cm.assam.gov.in/write-to-cm. Chief Minister Dr Himanta Biswa Sarma’s secretariat is reachable by phone at 0361-2262222 and by email at cm@assam.gov.in. The portal is available in English, Hindi, and Assamese. For CM Helpline portals across all states, … Read more
The Government of Jammu and Kashmir operates its public grievance system through JK Samadhan, a Unified Grievance Redressal and Monitoring System at samadhan.jk.gov.in. Launched on 23 July 2024 by Lieutenant Governor Manoj Sinha, JK Samadhan is managed by the Department of Public Grievances (DoPG), Government of Jammu and Kashmir – a dedicated department created in July … Read more
The Government of NCT of Delhi launched the CM Jan Sunwai Portal on 22 February 2026 under Chief Minister Rekha Gupta. The official portal is at cmjansunwai.delhi.gov.in. The CM Helpline number is 1902. The portal is developed, maintained, and hosted by the National Informatics Centre (NIC), Delhi and serves as an integrated, centralised grievance redressal … Read more
The Government of Uttarakhand runs its public grievance system through CM Helpline 1905, officially called the Integrated Public Grievance Redressal System (IPGRS). The portal is at cmhelpline.uk.gov.in. Citizens of Uttarakhand can file a complaint, demand, suggestion, or share their experience through four modes: the web portal, the toll-free number 1905, the official mobile app on … Read more
The Government of Bihar gave citizens a legally enforceable right to get their grievances resolved within a fixed time limit through the Bihar Lok Shikayat Nivaran Adhikar Adhiniyam 2015 (Bihar Public Grievance Redressal Rights Act 2015). This Act was notified on 28 August 2015 and came into effect across Bihar from 6 June 2015. The … Read more
The Government of Rajasthan runs its public grievance system through Rajasthan Sampark, an integrated platform managed by the Department of Administrative Reforms, Government of Rajasthan. The official portal is at sampark.rajasthan.gov.in and the toll-free helpline is 181. The system also accepts complaints through a dedicated mobile app, email, and in person at Sampark Kendras located … Read more
The Chief Minister’s Office, Government of West Bengal, launched a new public grievance programme called Apnar Sarkar Apnar Pashe (আপনার সরকার আপনার পাশে), meaning “Your Government, By Your Side”, on 3 June 2026. The portal is at cmo.wb.gov.in and the toll-free helpline is 82820 82820. Citizens can also write to asap@wb.gov.in for grievance support. The … Read more
The Madhya Pradesh government runs one of the most feature-rich public grievance systems in India through CM Helpline 181. Launched on 31 July 2014 by the Lok Seva Prabandhan Vibhag (Public Service Management Department), it gives citizens of Madhya Pradesh six distinct ways to reach the government: by phone on 181, through the online portal, … Read more
The Government of Maharashtra runs its public grievance system through the Aaple Sarkar Grievance Redressal Portal at grievances.maharashtra.gov.in. This is an initiative of the Chief Minister’s Office, Mantralaya, Mumbai, supported by the Directorate of Information Technology. The portal lets citizens of Maharashtra file complaints against any state government department or office, track status using a … Read more