State Wise CM Helpline Complaint Process

The Government of Bihar gave citizens a legally enforceable right to get their grievances resolved within a fixed time limit through the Bihar Lok Shikayat Nivaran Adhikar Adhiniyam 2015 (Bihar Public Grievance Redressal Rights Act 2015). This Act was notified on 28 August 2015 and came into effect across Bihar from 6 June 2015. The … Read more

The Government of Rajasthan runs its public grievance system through Rajasthan Sampark, an integrated platform managed by the Department of Administrative Reforms, Government of Rajasthan. The official portal is at sampark.rajasthan.gov.in and the toll-free helpline is 181. The system also accepts complaints through a dedicated mobile app, email, and in person at Sampark Kendras located … Read more

The Chief Minister’s Office, Government of West Bengal, launched a new public grievance programme called Apnar Sarkar Apnar Pashe (আপনার সরকার আপনার পাশে), meaning “Your Government, By Your Side”, on 3 June 2026. The portal is at cmo.wb.gov.in and the toll-free helpline is 82820 82820. Citizens can also write to asap@wb.gov.in for grievance support. The … Read more

The Madhya Pradesh government runs one of the most feature-rich public grievance systems in India through CM Helpline 181. Launched on 31 July 2014 by the Lok Seva Prabandhan Vibhag (Public Service Management Department), it gives citizens of Madhya Pradesh six distinct ways to reach the government: by phone on 181, through the online portal, … Read more

The Government of Maharashtra runs its public grievance system through the Aaple Sarkar Grievance Redressal Portal at grievances.maharashtra.gov.in. This is an initiative of the Chief Minister’s Office, Mantralaya, Mumbai, supported by the Directorate of Information Technology. The portal lets citizens of Maharashtra file complaints against any state government department or office, track status using a … Read more

The Uttar Pradesh government runs one of the largest public grievance systems in India through the Jansunwai Samadhan portal at jansunwai.up.nic.in. Launched on 25 January 2016 at the district level and expanded to all levels on 20 February 2016, it is managed by the Lok Shikayat Vibhag under the Chief Minister’s Office, Lucknow. The system … Read more

Every state government in India runs a public grievance system that lets citizens register complaints directly with the Chief Minister’s Office. These systems go by different names – Jansunwai in Uttar Pradesh, Sampark in Rajasthan, Spandana in Andhra Pradesh, Mudhalvarin Mugavari in Tamil Nadu – but they all serve the same purpose: giving you a … Read more