Haryana provides an official RTI Online Portal for filing RTI applications and First Appeals against departments and public authorities of the Government of Haryana. The portal was launched on 24 January 2022 and allows online fee payment through Net Banking, Credit Card, Debit Card, UPI, NEFT, RTGS, and e-Challan. One important point to remember is that the portal is designed for Desktop and Laptop users. As mentioned on the official website, it does not work properly on mobile phones. For the best experience, use Mozilla Firefox or Microsoft Edge.
The RTI process in Haryana is governed by the Haryana Right to Information Rules, 2009, as amended from time to time. The RTI application fee is ₹10, and offline applications are generally submitted using the prescribed Form A. You can also refer to the official RTI Rules available on the State Information Commission, Haryana website.
Unlike many other states, Haryana currently does not offer an online facility to file a Second Appeal. Under Rule 6 of the Haryana RTI Rules, Second Appeals must be submitted manually in triplicate by post or in person before the State Information Commission, Haryana. This is an important procedural requirement that every RTI applicant should be aware of before starting the appeal process.
This guide explains how to file an RTI application in Haryana, pay the prescribed fee, submit First and Second Appeals, understand the applicable timelines, and track your application through the official portal. If you are looking for the nationwide process, you can also read our RTI Online India Guide.
Choose the Correct RTI Portal Before Filing
Before submitting your RTI application, make sure you choose the correct portal. RTI applications for Haryana Government departments and Central Government organisations are filed through different portals. Filing your application with the wrong authority can delay the process or result in its return.
Use the Haryana RTI Portal for information related to:
- Revenue Department – Jamabandi, mutation, land records, registry records, and revenue offices.
- Haryana Police – FIR status, investigation records, departmental action, and police administration.
- State Government Departments such as Education, Health, Transport, Public Works Department (PWD), Social Justice, Agriculture, Food & Civil Supplies, and other Haryana Government offices.
- State Authorities and Local Bodies, including HSVP, HRERA Haryana, GMDA, Municipal Corporations, Municipal Councils, Panchayats, and other local authorities functioning under the Government of Haryana.
Use the National RTI Online Portal for information related to:
- Central Government Ministries and Departments operating in Haryana.
- Passport Seva Kendras, UIDAI (Aadhaar), PAN Card, EPFO, Income Tax Department, National Highways Authority of India (NHAI), Railways, and other Central Government organisations.
- Central educational institutions, Central Public Sector Undertakings (PSUs), and other public authorities controlled by the Government of India.
Important: The Punjab and Haryana High Court has a separate RTI system. RTI applications relating to the High Court should be submitted through its dedicated RTI portal instead of the Haryana RTI Portal.
Haryana RTI Fee and Payment Methods
Before submitting your RTI application, you should know the prescribed application fee, additional charges, and accepted payment methods. The fee structure is governed by the Haryana Right to Information Rules, 2009.
| RTI Service | Applicable Fee |
|---|---|
| RTI Application | ₹10 |
| Application Format | Form A |
| Photocopies (A4/A3) | ₹2 per page |
| Copies on Larger Paper | Actual cost |
| Printed Publications | Actual cost |
| CD containing information | ₹50 per CD |
| Inspection of Records | Free for the first hour, then ₹5 for every additional hour or part thereof |
| First Appeal | No fee |
| Second Appeal | No fee |
The application fee should be paid in favour of the Accounts Officer of the concerned public authority, wherever applicable under the Haryana RTI Rules.
Applicants belonging to the Below Poverty Line (BPL) category are exempt from paying the RTI application fee. Attach a self-attested copy of your valid BPL certificate or card while submitting the application.
Online Payment Methods
If you submit your RTI application through the Haryana RTI Portal, you can pay the application fee using:
- Net Banking
- Credit Card
- Debit Card
- UPI
- NEFT
- RTGS
- e-Challan (cash or cheque through SBI branch)
Offline Payment Methods
If you are submitting a physical RTI application, the prescribed fee can be paid through any of the following modes:
- Indian Postal Order (IPO)
- Demand Draft (DD)
- Banker’s Cheque or Pay Order
- Treasury Challan
- Cash against an official receipt at the concerned office
Tip: Keep the payment receipt, IPO number, or bank transaction reference safe. You may need it while tracking your RTI application or filing an appeal.
How to File an RTI Application Online in Haryana
You can file an RTI application online through the Haryana RTI Portal. Before you begin, remember that the portal works properly only on a Desktop or Laptop. As mentioned on the official website, mobile phones are not supported. For the best experience, use the latest version of Mozilla Firefox or Microsoft Edge.
Step 1: Visit the Haryana RTI Portal and click Citizen Login. If you are a new user, complete the registration process using your name, mobile number, email address, and other required details. Verify your mobile number through OTP and sign in to your account.
Step 2: After logging in, select the option to file a new RTI application. Choose the Public Authority from the dropdown list. Make sure you select the department that actually holds the information you need.
Important: If the information relates to a district or divisional office, the Haryana RTI Portal advises applicants to select the concerned Head Office or Directorate from the list of Public Authorities instead of selecting the district office directly. Choosing the correct authority helps your application reach the appropriate Public Information Officer (PIO) without unnecessary delays.
Step 3: Fill in your personal details and write your RTI request in clear, numbered points. Ask for specific information, documents, certified copies, records, or file notings instead of seeking opinions or explanations.
Step 4: Upload supporting documents only if they are relevant to your request. Although attachments are optional in most cases, they can help the department understand your application better.
Step 5: Pay the prescribed ₹10 RTI application fee using Net Banking, Credit Card, Debit Card, UPI, NEFT, RTGS, or e-Challan. If you belong to the Below Poverty Line (BPL) category, upload your valid BPL certificate or card and proceed without paying the application fee.
Step 6: Review all the information carefully and click Submit. After successful submission, the portal generates a unique Registration Number. Save this number carefully, as you will need it to track your RTI application or file a First Appeal if required.
You can log in to the Haryana RTI Portal anytime to check the status of your application. If you need help while using the portal, you can also refer to the official Citizen User Manual available on the website.
How to File a First Appeal Online in Haryana
If you are not satisfied with the reply to your RTI application or you do not receive any response within the prescribed time, you can submit a First Appeal through the Haryana RTI Portal. There is no fee for filing a First Appeal.
Step 1: Open the Haryana RTI Portal on a Desktop or Laptop and sign in using your registered account.
Step 2: Go to your submitted RTI applications and select the application for which you want to file the appeal. Click Submit First Appeal.
Step 3: Enter the Registration Number of your original RTI application if required. Clearly mention the reason for filing the appeal, such as no reply received, incomplete information, incorrect information, or an unsatisfactory response.
Step 4: Review the details carefully and submit your appeal. After successful submission, keep the acknowledgement and your original RTI Registration Number safely for future reference.
You can log in to the Haryana RTI Portal anytime to check the status of your First Appeal and view any updates issued by the concerned department.
How to File an RTI Application by Post in Haryana
If you do not want to use the online portal or the concerned public authority is not available online, you can submit your RTI application by post. The Haryana Right to Information Rules prescribe Form A for RTI applications. You can download it from the official websites of the State Information Commission, Haryana or the Haryana RTI Portal. If Form A is not available, you may also submit your request on plain paper by including all the required details.
Step 1: Fill in Form A or write your RTI application on plain paper. Clearly mention your name, postal address, contact details, the information you are seeking, the period to which the information relates, and whether you want the information by post or in person.
Step 2: Address the application to the State Public Information Officer (SPIO) of the department that holds the required information. Before sending your application, verify the department’s official postal address on its website.
Step 3: Write your RTI request in clear, numbered points. Ask for specific documents, certified copies, records, file notings, reports, or official information instead of opinions or explanations.
Step 4: Attach the prescribed ₹10 RTI application fee through an accepted offline payment mode. Applicants belonging to the Below Poverty Line (BPL) category should attach a self-attested copy of their valid BPL certificate or card instead of paying the application fee.
Step 5: Keep a photocopy of the completed application, supporting documents, and payment receipt or Indian Postal Order (IPO) details for your records.
Step 6: Send the application by Speed Post or Registered Post. Keep the postal receipt safely, as it serves as proof of submission and helps you track the delivery of your RTI application.
Tip: Before posting your application, make sure it has been addressed to the correct Public Information Officer (PIO). Sending the RTI to the wrong department can delay the process, even if the application is later transferred under the RTI Act.
Useful RTI Documents You Can Download
The Haryana RTI Portal and the State Information Commission provide several official documents that can help you understand the RTI process, identify the correct Public Information Officer (PIO), and prepare your application.
| Document | Purpose | Download |
|---|---|---|
| User Manual for Citizens | Step-by-step guide for using the Haryana RTI Portal | Download PDF |
| RTI Act, 2005 (English) | Official English version of the Right to Information Act | Download PDF |
| RTI Act, 2005 (Hindi) | Official Hindi version of the Right to Information Act | Download PDF |
| RTI Directory | Directory of Public Information Officers (PIOs) and public authorities | Download PDF |
| Email Directory of SPIOs and FAAs | Official contact details of State Public Information Officers and First Appellate Authorities | Download PDF |
| Haryana RTI Rules | Official RTI Rules and amendments applicable in Haryana | View Rules |
Tip: Before filing an RTI application, check the RTI Directory to identify the correct Public Information Officer (PIO). Sending your application to the right authority helps avoid unnecessary delays.
RTI Response Time Limit in Haryana
After receiving your RTI application, the Public Information Officer (PIO) must respond within the time limits prescribed under the Right to Information Act, 2005. The table below explains the most important timelines every applicant should know.
| Situation | Time Limit |
|---|---|
| Reply to a normal RTI application | Within 30 days from the date the Public Information Officer receives the application. |
| Information relating to the life or liberty of a person | Within 48 hours |
| Application submitted through an Assistant Public Information Officer (APIO/SAPIO) | Within 35 days, as the application may take up to 5 additional days to reach the concerned Public Information Officer. |
| Application transferred to another public authority under Section 6(3) | The application should be transferred within 5 days if the requested information is held by another public authority. |
If you do not receive a reply within the prescribed time limit or the information provided is incomplete or unsatisfactory, you can file a First Appeal under the Right to Information Act without paying any appeal fee.
When Can You File a First Appeal?
If the Public Information Officer (PIO) does not provide the requested information within the prescribed time limit or you are not satisfied with the reply received, you have the right to file a First Appeal under Section 19(1) of the Right to Information Act, 2005.
| Particular | Details |
|---|---|
| When can you file a First Appeal? | If no reply is received within the prescribed time limit or the information provided is incomplete, incorrect, or unsatisfactory. |
| Time limit for filing | Within 30 days from the date of receiving the reply or from the date on which the reply should have been received. |
| Appeal Fee | No fee |
| Decision by the First Appellate Authority (FAA) | Normally, within 30 days. In exceptional cases, the decision may be delayed by up to an additional 15 days after recording the reasons in writing. |
The detailed procedure for filing a First Appeal through the Haryana RTI Portal has already been explained in the previous section. Before filing your appeal, keep your original RTI Registration Number, acknowledgement, and any reply received from the Public Information Officer ready for reference.
How to File a Second Appeal in Haryana
If you are not satisfied with the decision of the First Appellate Authority (FAA), or you do not receive any decision within the prescribed time, you can file a Second Appeal before the State Information Commission, Haryana.
You should normally file the Second Appeal within 90 days from the date of the First Appeal order or from the date on which the order should have been issued. However, the Commission may accept a delayed appeal if you can show sufficient reason for the delay.
Important: Haryana does not provide an online facility for filing a Second Appeal. Under Rule 6 of the Haryana Right to Information Rules, 2009, every Second Appeal must be submitted manually in triplicate (three identical sets of documents) either by Speed Post or by submitting it in person to the State Information Commission, Haryana.
Documents Required
- Three self-attested copies of the original RTI application along with its supporting documents.
- Three copies of the reply received from the Public Information Officer (if any).
- Three copies of the First Appeal were submitted to the First Appellate Authority.
- Three copies of the First Appellate Authority’s order, if received.
- Copies of the fee payment proof and postal receipts, wherever applicable.
- A written statement explaining the grounds of the Second Appeal and the relief you are seeking.
- Your name, complete postal address, mobile number, and email address for future communication.
Send the appeal to the State Information Commission, Haryana by post or submit it personally at the Commission’s office. No fee is payable for filing a Second Appeal.
For the latest office address, hearing notices, RTI Rules, and other updates, visit the official website of the State Information Commission, Haryana. If you have any queries regarding the filing process, you can also contact the Commission at 0172-2726568 or email cic@hry.nic.in.
Tips for Filing an RTI Application in Haryana
Keeping these practical tips in mind can help you avoid common mistakes and improve the chances of receiving a timely response.
- Use a Desktop or Laptop to access the Haryana RTI Portal. The official portal is not fully compatible with mobile phones. For a smoother experience, use Mozilla Firefox or Microsoft Edge.
- Select the correct Public Authority before submitting your application. Filing your RTI with the wrong department can delay the process, even if the application is transferred later.
- Ask for records instead of explanations. Request documents, certified copies, file notings, reports, or official records rather than asking questions that require opinions or justifications.
- Keep your Registration Number and payment receipt safe. You will need these details to track your application and file a First Appeal or Second Appeal, if required.
- Remember that Second Appeals are filed offline only. Haryana currently does not offer an online facility to file a Second Appeal. As per the Haryana RTI Rules, the appeal must be submitted manually in triplicate before the State Information Commission.
- Check whether the information is already available online. Many Haryana Government departments publish notifications, reports, circulars, land records, and public information on their official websites. If the required information is already available, you may not need to file an RTI application.
Quick Reference Links
| Service | Official Link / Details |
|---|---|
| Haryana RTI Portal | https://rtiharyana.gov.in (Desktop/Laptop Recommended) |
| Citizen Login | Login to Haryana RTI Portal |
| RTI User Manual (PDF) | Download PDF |
| RTI Act, 2005 (English) | Download PDF |
| RTI Directory (PIO List) | Download PDF |
| SPIO & FAA Email Directory | Download PDF |
| State Information Commission, Haryana | https://cicharyana.gov.in |
| Haryana RTI Rules | View Official Rules |
| Second Appeal | Offline only (Manual filing in triplicate) |
| SIC Helpline | 0172-2726568 |
| SIC Email | cic@hry.nic.in |
| State Information Commission Address | Netaji Subhas Chandra Bose Suchana Bhawan, IP-8, Sector-3, Panchkula, Haryana – 134112 |
| Punjab & Haryana High Court RTI | https://phhc.gov.in/E_RTI/ |
| Jamabandi Haryana | https://jamabandi.nic.in |
| Haryana Government Portal | https://haryana.gov.in |
| National RTI Online Portal | https://rtionline.gov.in |
| RTI Application Fee | ₹10 |
| Accepted Online Payment Methods | Net Banking, Credit Card, Debit Card, UPI, NEFT, RTGS, and e-Challan |
| Accepted Offline Payment Methods | Indian Postal Order (IPO), Demand Draft (DD), Banker’s Cheque, Treasury Challan, or Cash (where applicable) |
Frequently Asked Questions
Q. Can I file an RTI application online in Haryana?
Ans. Yes. You can submit an RTI application online through the Haryana RTI Portal. The portal supports online payment of the prescribed RTI application fee and also allows you to file a First Appeal and track your application status.
Q. Why does the Haryana RTI Portal not work properly on mobile phones?
Ans. The official Haryana RTI Portal is designed for Desktop and Laptop users. The portal itself advises applicants to use a computer instead of a mobile phone. For the best experience, access the portal through the latest version of Mozilla Firefox or Microsoft Edge.
Q. What is the RTI application fee in Haryana?
Ans. The prescribed RTI application fee is ₹10. Applicants belonging to the Below Poverty Line (BPL) category are exempt from paying the application fee after submitting a valid BPL certificate or card.
Q. Can I submit an RTI application by post in Haryana?
Ans. Yes. You can submit your RTI application by post using Form A or by writing the required details on plain paper. Send the application to the concerned State Public Information Officer (SPIO) along with the prescribed application fee or valid BPL proof, if applicable.
Q. When can I file a First Appeal?
Ans. You can file a First Appeal if you do not receive a reply within the prescribed time limit or if the information supplied is incomplete, incorrect, or unsatisfactory. No fee is charged for filing a First Appeal.
Q. How do I file a Second Appeal in Haryana?
Ans. Haryana does not currently offer an online facility to file a Second Appeal. As required under the Haryana RTI Rules, the appeal must be submitted manually in triplicate (three identical sets of documents) by post or in person before the State Information Commission, Haryana. No fee is payable for filing a Second Appeal.
Q. Can I file my RTI application in Hindi?
Ans. Yes. RTI applications may be submitted in Hindi or English. Choose the language that is most convenient for you and clearly describe the information you want to obtain.
Q. Can I inspect government records instead of requesting photocopies?
Ans. Yes. The Right to Information Act allows applicants to inspect official records. Inspection is generally free for the first hour, after which the prescribed inspection fee is charged under the Haryana RTI Rules.
Q. What should I do if I receive incomplete or incorrect information?
Ans. If the information provided is incomplete, incorrect, or misleading, you should file a First Appeal before the designated First Appellate Authority instead of submitting a fresh RTI application on the same matter.
Tabassum is a government document researcher and writer with over 5 years of experience exclusively dedicated to tracking and simplifying Central and State Government document processes across India. She has researched and published detailed guides on 100+ government documents and certificates – including Aadhaar Card, PAN Card, Ration Card, Domicile Certificate, and Birth Certificate – covering all states and the Central Government, helping lakhs of Indian citizens successfully complete their paperwork in simple, easy-to-understand language.